Vocalink

Knowledge Transfer

Customer Need

VocaLink is a payment systems company headquartered in the United Kingdom, created in 2007 from the merger between Voca and LINK. Vocalink designs, builds and operates the UK payments infrastructure, which underpins the provision of the BACS payment system, the Direct Debit system, the UK ATM LINK switching platform covering 65,000 ATM’s and the UK Faster Payments systems.

The Challenge

VocaLink required a Service Partner to assist and support with Knowledge Transfer and upskilling of the IT team in order to further leverage System Center Configuration Manager and gain the most out the investment.

Solution

PowerON addressed Vocalinks requirements by providing multiple sessions of Knowledge Transfer for System Center Configuration Manager, which focused on these key areas:

Benefits

Vocalink benefited from further enablement to use their current deployment of System Center Configuration Manager, this included how to effectively manage operating system builds, Applications and implement patch management. From this Vocalink were able to benefit from further utilisation of the tools to provide a more productive and structured approach for Vocalinks IT Team.

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