Wanted: Backup & Infrastructure Engineer

To support innovation and growth within our Service Operations team, we are looking for a Backup & Infrastructure Engineer to deliver our backup and recovery services to customers. In this role, you’ll have lots of variety, delivering a combination of ongoing managed services and shorter professional services engagements, covering everything from installation, deployment and configuration of new services, to monitoring and reporting on ongoing services, and providing support for escalated tickets. You’ll also be able to drive service improvements, delivering monthly technical reviews for managed service customers, and keeping a roadmap for our backup and recovery service under constant review.

Who does a job like this?

You’ll have proven technical experience at 3rd line level, and need to have worked in an enterprise organisation environment. You will of course need in depth, hands-on understanding of backup and recovery technologies – if you’ve worked with ArcServe, that’s great, if you happen to be an ArcServe Certified Technical Consultant, even better! You’ll probably have experience of supporting a range of different physical and virtual network infrastructures, with practical server management and troubleshooting experience. You’ll also get the link between backup & recovery and wider business dependencies, and how it contributes to disaster recovery scenarios, and be comfortable discussing this.

Beyond your technical skills, though, we’re interested in who you are and what you bring. As a business, we work to our values of quality, communication, teamwork, learning, responsibility and recognition, and integrity underpins everything we do. If this appeals, you’ll enjoy working with us. To do this role, you’ll need to genuinely enjoy investigating and resolving novel technical issues. You’ll need drive, and the desire to contribute to technical direction, supported by others. You’ll be a communicator and a relationship builder, happy to work with a wide range of individuals. And your experience will have given you adaptability and the capacity to move between different customer environments and configurations.

What’s in it for you?

From a salary and benefits perspective, we focus our offering on supporting everyday wellbeing and mental health. This includes basic salary starting at £45k, with salary reviews in October each year. 

Beyond salary, we offer: 

Our office is in Escrick, just outside York – as you might expect, we’re fully equipped to allow for remote working, and can support home-based working, a hybrid model, or a fully office-based role for those who want it. Whichever you choose, the technical team meets face to face once a month, usually in York, for training, collaboration and planning, an important part of keeping our team relationships strong. 

What’s next? 

If this sounds like you, have a look at the detailed job description, or send your CV to hr@poweronplatforms.com, and we’ll look forward to speaking to you. 

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Service Operations


UK – Home based 

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